Our site (www.crakottine.fr) is administered by Michael RAIMON.
- Sole proprietorship regime in micro-enterprise
- Capital: - EUR
- Siren: 533 858 171 0001 0 Code EPA 4778C
- EU VAT number: Not applicable Section 293B of the CGI
- Address: CRAKOTTINE - 71 rue du Cabernet - 83260 La Crau - France
- Phone: 06 34 36 06 19
- E-mail: firstname.lastname@example.org
- The publication manager is Michael RAIMON as Entrepreneur of Crakottine
- The data controller is Ms. Audrey LECOLLAIRE, as a joint employee of Article L121-4 Crakottine
- All elements of the skeleton of the site (photos, images, logos, flash animations ®, modeled elements ...) and the technological (software creations, back-office administration, services offered ...) are protected by the copyright and are the sole property of their respective authors, except limiting the sale or partial rights for Crakottine.
- The site content (text, articles ...) are the exclusive property of their authors and may not be reproduced or used without the consent of the latter. Crakottine only allows the reproduction of excerpts of articles via RSS feeds on their sites. Accordance with the provisions of Article L. 122-4 of the Code of intellectual property, any reproduction of a full or partial content of the site is prohibited, regardless of its form (breeding, nesting, distribution, technical "inline linking" and "framing" ... ). The direct links to downloadable files (any format) on our site are also prohibited.
If you want to link to our site, and before any implementation of it, please contact Crakottine before setting up the link to our site or its contents.
- The texts present from external sources have been reproduced with the implicit or explicit agreement of the author. In this regard, reference is made to the site of sources and authors.
Status of links and content
The links on the site (direct links, permalinks, links partners ...) redirect the user to sites whose content and under the responsibility of the publishers of those sites. In no event Crakottine can not be held responsible for the content of these sites. As we attach particular importance to the legality of the content of sites to which we link, we ask that you kindly report any illegal content that may seem like the sites to which links have been established.
The contents of the sites published by Crakottine were developed with great care. As such, any defamatory or illegal material is posted on them. In addition, they are in no way can be regarded as "misleading advertising" as defined in Articles 121-1 and following of the Consumer Code.
Advertising on sites
Advertisements may be presented on our sites. These can come from external sources (third-party platforms Management affiliate ads or Google ®...) be managed by our own advertising. Crakottine can not be held responsible for the character "misleading or aggressive" advertising from outside sources.
Regarding advertising Crakottine governed by, it will reserve the right not to broadcast advertising with a manifestly misleading under Articles 121-1 and following of the Consumer Code.
2005-284 pursuant to the recommendation of the CNIL, this website has not been declared as such. However, all data processing present and future on that site have been or will be declared to the CNIL.
The aforementioned treatments are consistent with the NS48, 07/06/2005 published by the Commission Nationale Informatique et Libertés (CNIL). You can find the full specifications by visiting our "data protection".
In accordance with Articles 38 and 40 of Law 2004-801 of 06/08/2004, you have a right to access, modify, or delete data concerning you.
This right can be exercised online by sending an email to the address m.raimon @ crakottine.fr or by mail at the following address:
71 rue du Cabernet
83260 La Crau, France
Procedures for exercising the right of access (right may be exercised on site)
Before you send personal data, we will ask you to provide proof of your identity. If you are not able to prove your identity, we reserve the right to refuse to send you your personal data.
Accordance with the decree 2007-451 of 25/03/2007, your request will be satisfied within two months maximum, subject to the reasonableness of it. A lump sum not exceeding that corresponding to the reproduction of documents will be charged to your request.
Concerning the rights of correction and suppression: the preconditions are identical to those on the right of access.
Privacy and Data Protection
A special section dedicated to our policy of data protection and privacy has been written for this purpose. Please see it on our site by clicking on the "data protection".
All our sites are hosted on servers in the company:
Customer Service www.crakottine.fr be reached only by electronic means (mail), at email@example.com or call 04.34.36.06.19 following times: Monday to Friday 9am to 12 h and 14h 18:00.
Given the large number of calls received, applications are filed and processed in order of priority. Thus, a non-emergency call is treated within a maximum of 48 working days.
You can contact us at firstname.lastname@example.org to inquiries, and at m.raimon @ crakottine.fr to exercise your right of access.
Privacy Site www.crakottine.fr
This policy establishes how we handle the information we collect about you when you visit our site.
We attach great importance to respect for privacy and personal data of our users.
We also attach great importance to protecting your privacy and your personal data in the way we create, organize and implement our activities online and offline. To maintain maximum protection with respect to personal data we process, our sites and the administering entities will comply with the principles identified in:
• The recommendation of the OECD Council concerning Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data (C (80) 58/FINAL).
• The European Directive 95/46/EC on the protection of personal data
• The French Law 78-17 as amended by Act 2004-801, 06/08/2004 (called Data Protection Act) and its implementing regulations
The site you are currently visiting www.crakottine.fr is administered from our head office in France.
Status of relationship
As such, we recommend that you review the policy statements of the privacy of other bodies / entities when visiting their website (s) (s) Internet. We still try to make every effort to review prior to any site content collaboration of our partners and advertisers.
Purpose Specifications and Data Collection (information entered automatically)
You can visit our website without disclosing personal information. However, some services require that you use the collection and conservation of a number of recognized items automatically. The collection of this data is by means of cookies to improve our services, and can also be used for statistical purposes. A cookie is a piece of data sent to your browser from a website that is saved on your hard drive.
Cookies are present in the private areas of our sites (if the user entered) are used to save the password so that the visitor does not have to re-enter it each new visit. These cookies may include the following information:
- IP Address
- Certain categories requested when registering: Username, Name, Email Address, Date of birth ...............
- If the user has chosen "remember login and password", both of which are encoded and added to the "cookie".
- If a user entered in one of our private spaces returns to the site without identifying the elements listed in the "cookie" can be recognized (unless the user manually deleted the cookies, in which case the server will automatically generate a new cookie).
We inform you that you can oppose the registration of "cookies" by configuring your browser. To know what to do depending on the browser you use, please visit the help section of it.
Collection and use of data provided voluntarily
It is not necessary to register on our site. You can see it even if you do not want to register or provide personal information, but in this case, you can not buy online, receive newsletters by e-mail or contact us electronically . We respect your will, and will never collect personal data about you without explicit agreement from you.
If we collect the data you provide in connection with the creation of your private space, under orders, surveys, contests or other forms and in emails you send us, we may extract some information anonymous and combine them with others.
This information, which can not be used and analyzed only in aggregate form, we are used to better understand certain trends and patterns of use. They are never treated individually. If you do not want the information related to your transaction will be used this way, you can either disable your cookies, or stop at the registration request.
All processing of data within about our customers and prospects using our website conform to the Standard Simplified No. 48 of 07/06/2005, published by the CNIL. For details of these treatments (recipients, purposes, shelf life, processed data), please click here.
These data processing were carried out by our data controller which you can find details under "legal".
Privacy of Minors
The use of our site is restricted to adults. Any collection of data that can be made to minors should be an information of parental authority, which has the ability to object to any processing on said data.
However, any major holder of parental authority may, under its responsibility, propose the use of our site and services associated with a minor child.
We collect the personal data if you volunteer while using our services. You can choose to create a private space on our sites, to receive promotional or marketing information from us or our partners by choosing the appropriate option when you register.
All our listings follow the principle of the Opt-In asset or Double Opt-In and always require a deliberate action on your part. If you choose to register, order, the information you provide will be accessible to staff our units, as well as authorized third parties who will use it as part of event management.
If you no longer wish to receive promotional information or marketing information from us or our partners, simply let us know by e-mail as stated under "legal" or using the unsubscribe link provided at the bottom of each newsletter.
We also provide you several ways to contact us in order to exercise your rights or to express your willingness to provide us with personal data (eg, non-exhaustive list):
- By checking a box at the location of your site where data are collected (active opt-in)
- Confirming a voluntary action by mail (double Opt-In)
- In making an order in accordance with the LCEN
- By sending an e-mail
- By sending a mail
- By dialing a phone number
Privacy and Security
Our concern is to preserve the quality and integrity of your personal information. Technology and security policies applied by us and our technical service help protect our users' personal data against unauthorized access, misuse, alteration, malicious or accidental destruction and accidental loss of data .
We continuously enhance our security procedures as and when changes in technology in order to maintain a maximum level of protection. On our website, the transmission of your information is secure after following different protocols to ensure the highest degree of protection in line with existing technology and the category of personal data transmitted:
Category 1: primary personal data (name, email, address ....)
Category 2: other personal profile (description, hobbies, tastes ....)
Category 3: Identifiers (credit card numbers, IDs private space ....)
All of our employees, subcontractors and authorized third parties who have access to data or are associated with treatment are required to respect the confidentiality of personal data of our visitors, customers and prospects.
We guarantee that your personal data will not be disclosed to State institutions or authorities except in cases provided by law or regulation.
To maintain the highest degree of protection regarding the personal data we have about our visitors, customers and prospects, we submit regular self evaluation. This self assessment is carried out by the data controller and covers both the technical and organizational measures.
It also covers regular contact we have with our suppliers, partners and authorized third parties for their policy of data protection.
Right of access, rectification, cancellation
In accordance with Articles 38 and following of the Act 78-17 amended, you are entitled to access, rectification, cancellation, your personal data.
On the right of access:
Before you send personal data, we will ask you to provide proof of your identity.
If you are not able to prove your identity, we reserve the right to refuse to send you your personal data.
We strive to meet these requests in a timely manner.
Concerning the rights of correction and suppression:
prerequisites are identical to those on the right of access.
Notification of Changes
The creation of new services on our websites may necessitate changes to this policy statement on data protection. In this case, we notify the changes in this section. We also declare to the CNIL these changes if they need it.
For questions regarding our policy of data protection, thank you contact us by one of the means available to you in our "legal".
Site Terms www.crakottine.fr
You are connected to one of the sites administered by Crakottine. This document is intended to inform you about Crakottine and conditions of online sales (contract terms).
You should carefully review the provisions that follow, as they provide an electronic contract establishing the terms of sale of the store electronic Crakottine.
The "Double-click" you run after you complete your order form is the validation of it and irrevocable acceptance of these contract terms when your order is validated.
As a result, you can order products and / or services if you accept all the conditions below.
The user (person having the capacity to contract) and Crakottine are hereinafter referred to as "the Parties" and individually as "Party".
In this contract, each of the expressions listed below shall mean as defined in its definition, namely:
- "Company" Crakottine
- 'Distance contract' means any contract for ordering products and / or services concluded between the Company (*) and a client (*) as part of a sale or provision of services remotely hosted by society (*), which for this contract, makes exclusive use of the Internet until the conclusion of the contract, including the contract itself.
- "Customer" means any natural person who, in this contract, acting as individuals or as a representative of a corporation and has the right to contract.
- "Order": a document that shows the characteristics of the products ordered by the customer (*) and be signed by him "double click" (*) for hire.
- "Control" means the act whereby the customer agrees to purchase products and / or services and society (*) and deliver them to him / her or provide them.
- "Product": property sold or service provided by the company.
- "Double click" reiteration of the validation of the Order by the customer. An order form completed and validated the first time is never taken into account without the customer's confirmation. This confirmation can be done through a check box accepting contract terms, or a confirmation of the order.
- Sole proprietorship regime in micro-enterprise
- Capital: - EUR
- Siren: 533 858 171 0001 0 Code EPA 4778C
- EU VAT number: Not applicable Section 293B of the CGI
- Address: CRAKOTTINE - 71 rue du Cabernet - 83260 La Crau - France
- Phone: 0634360619
- E-mail: email@example.com
The contract is a contract of sale to electronic distance is to define rights and obligations of the parties in connection with the sale of products offered by Crakottine. In this sense, it conforms to the French regulations, namely:
- Act 2004-575 Act called for confidence in the digital economy.
- Law 2008-3 of January 3, 2008 for the development of competition for the benefit of consumers.
- Recommendation No. 07-02 of the Committee on unfair terms, relative to sales contracts entered into by internet security
It is also consistent with the recommendations of the OECD in the field of electronic commerce.
Protection of minors
Our company attaches particular importance to the protection of minors as part of its business online. Although minors can act only in cases where the law or usage allows them to act alone (Article 389-3 of the Civil.), And this particularly for low value purchases, it seems essential try by any means to verify that the client has the power to contract.
For this purpose, it is possible that we ask every customer placing an order on our website to prove its ability to contract, this in compliance with the obligations relating to the Act 78-17 amended.
In the event that a purchase would be done by a person without legal capacity to contract, we advise the legal representatives of the latter to rescind (cancel) the contract under section 1305 of the Civil Code.
The products offered by Crakottine are presented on the sites in French. Any citizen of the European Community and countries according to Directive 95/46/EC may not assert his ignorance as a language of the contract cancellation clause.
The products offered for sale direct Crakottine are those listed on the site www.crakottine.fr the day of the consultation of the site by the user, and subject to availability.
The illustrations presented on the website reflect the products sold on this one, except as to the technical limitations of the Internet (resolution and color display of the user ....).
Because of the specificity of the Internet, the company does not guarantee on its website the availability of all products in real time. In the case of temporary or permanent unavailability of a product, the company will notify users via their website or sending an email to a valid email address supplied by the client. The company will then propose the replacement of the product ordered by an equivalent product (quality and price), or have, or to exercise your right of rescission (cancellation of your order).
Product prices can be changed at any time by the company, except for any completed sale of a product for the price displayed on www.crakottine.fr.
In case of obvious typographical errors, leading to the display of a "low price" means the sale may be canceled, as mentioned in section "Running the command".
Prices are in Euros (€), VAT presented and include costs associated with processing orders.
The shipping rates are charged to the client, except as otherwise provided in clauses of the order process. The different delivery options (and their prices), are presented during the ordering process and specified in the summary of it.
Payment of the full price must be made on or before delivery of the goods, unless otherwise specified during the order process and stated on the invoice.
In the event of a delivery of products outside the French territory, customs duties and formalities are the sole responsibility of the Customer, unless otherwise indicated. The Customer undertakes to check the possibility of importing the goods ordered under the territory of the country of delivery.
Ordering and Payment
Any order signed by the Client "double click" constitutes an irrevocable acceptance which can be challenged only in the cases provided for in this contract in sections "right of return" and "Running Order". Any agreement of a quote by email sent to the client, and returned to Crakottine with an explicit agreement also constitutes an irrevocable acceptance.
The order process is consistent with the provisions of Article 1369-5 of the Civil Code.
- Anyone wishing to complete their purchase must identify themselves by completing the appropriate form provided on www.crakottine.fr. This identification is done in strict compliance with the Act 78-17 amended as set out in our "Privacy."
- After checking the contents of the order, and the total cost of this (products ordered, shipping charges, optional features), and corrected for errors, the user final confirmation. This confirmation will be worth the contract.
- The contractual information will be sent an email confirmation to the customer no later than the end of the withdrawal period and subject to the provision by the client a valid email, not subject to 'restriction of use (email address professional, for example). In this case, the company can not be held responsible for sending information contractual and / or advertising to an email address with restricted access.
To set the order, the customer has his choice of all methods of payment specified in the order process and presented on the website of the company. It guarantees that the company has the required permission to use the method of payment chosen by him, during the validation of the order.
In the case of payment by credit card, he must send his credit card number, the type of the latter, the expiration date thereof and the security code (3 digit number on the back of the credit card).
Crakottine ensures that payment is secured by SSL encryption (Secure Socket Layer) to protect as effectively as possible all data related to payment. The company guarantees that the means and benefits of encryption used for secure transactions were the subject of an authorization or a declaration under the legislation.
If paying by card, the provisions relating to the use of fraudulent means of payment provided for in the agreements between the Customer and the card issuer and between the company and its banks apply in accordance with Article 132-4 of the Monetary and Financial Code.
If the only method of payment is a payment by credit card, the final confirmation of the order comes from full payment (unless otherwise) thereof.
The company guarantees that deliveries will be made under the conditions guaranteed by the service carriers (except in cases of force majeure as defined in case law), and shown on the site www.crakottine.fr or during the ordering process.
In the case of a delay in delivery, please notify the company by contacting customer service or by sending an email to firstname.lastname@example.org. If the delay exceeds 7 days of the date of delivery when ordering process, you can do to solve it in the manner indicated in the article "Right of Rescission."
As of the management by the Post, you are delivered to your home within 48 hours (working days for shipments in mainland France, Corsica and Monaco), subject to the deadline for.
In case of absence or impossibility of giving your package (no guard,...), your pension package files a notice stating the date of passage and address of the post office where you can collect your parcel on presentation of proper identification.
As of the date stated on the calling card, you have 15 days to collect your parcel. After this time, it will be automatically returned to the sender.
Incomplete delivery or non-compliant (due to carrier)
It may be that the package is damaged or the contents thereof have been partially or completely hidden.
If you find such an error, please mention it on the right of the carrier and reject the product we are returning with a report 170 says "damage report". If you become aware of this error after the departure of the carrier, please report it by mail to email@example.com or telephone within a maximum period of 72 hours following receipt of the order.
In accordance with Article 133-3 of the Commercial Code, please send your absolutely justified protest by recorded delivery to the carrier, this within 3 days (excluding holidays).
Incomplete delivery or non-compliant (because of the company)
Despite the care taken in the preparation of orders, it is possible that a product is missing it, or an error has occurred during the preparation.
If you find such an error, please report it as soon as possible and preferably within 72 hours following receipt of the order. This notification may be by mail to firstname.lastname@example.org or telephone.
If a package is lost by one of our service carriers, please let us know as soon as possible.
The company will conduct a survey of services.
Right of withdrawal
In accordance with Article L121-16 and 121-20 of the Consumer Code, the customer has a period of seven (7) days to exercise his right of withdrawal. This period starts from the receipt of the order by the customer.
To facilitate the processing of its return, the customer may contact the company by mail to obtain a return number before forwarding. This condition does not cancel the right of withdrawal.
The return postage will be borne fully by the customer. Products must be returned complete, in a clean their remarketing. It is also recommended that products be returned in their original packaging, in a manner that provides guarantees of shipping similar to those defined in the initial shipment of products.
You are reminded that this right of withdrawal may be exercised for customized products.
Right of Rescission
In accordance with Article L. 121-20-3 of the Consumer Code, we will tell you when you order the maximum date of delivery thereof. In the case of exceeding 7 working days of the date of delivery (excluding force majeure as defined in the Act), you will have the power to decide the resolution of your order by registered letter with acknowledgment of receipt within 60 days following the initial date of delivery. In this case, we will refund the total amount paid (excluding any return shipping costs), and this within a maximum of 30 days of receipt of your recorded delivery.
Execution of the order
The company reserves the right to refuse the order for a "just cause" (as defined by case law), including (but not limited to) in case of unavailability of the product, it is impossible to run the service, improper application of the client, presumed inability of the customer to enter or clear intent of the client to harm society.
The company reserves the right to refuse the order in the case of an obvious typographical error leading to the display of a "low price", and this at the time of the order placed by the customer. In the case of a difference in interpretation between "low price" and "low prices" on the price displayed on the website when the customer order, it may seek the intervention of a third as provided for in section "Applicable law".
The order will be executed no later than within a period not exceeding seven days from the date of delivery of the product or service mentioned in the order subject to the acceptance thereof by the company.
For deadlines for different types of benefits (personnalisation. ..), please contact us.
An invoice will be automatically sent to the customer when ordering. This will be sent to the email address specified by the customer when placing the order, unless otherwise indicated on his part.
In accordance with Articles L 211-4 and following of the Consumer Code, and sections 1641 and 1648 of the Civil Code, the user also benefits from a guarantee enabling him to return defective products delivered
· Article L211-4 of the Consumer Code
The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery.
It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under its responsibility.
· Article L211-5 of the Consumer Code
To comply with the contract, the product must:
1 ° Be suitable for the purpose usually associated with such a product and, where applicable:
- Match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model;
- The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
2 º Or have the characteristics defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.
· Article L211-12 of the Consumer Code
Action resulting from lack of conformity within two years from delivery of the goods.
· Article 1641 Civil Code
The seller is required to guarantee in respect of hidden defects of the thing sold which render it unfit for the purpose for which it was intended, or which so diminish this use, the buyer would not have acquired, or n ' would have paid a lower price if he had known.
· Article 1648 Civil Code first al
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
Crakottine is responsible for the proper performance of obligations under the contract concluded at a distance, that these obligations are to be performed by itself or through subcontractors, without prejudice to its right of recourse against them.
Crakottine can not be held liable for the breach of contract, following the occurrence of an event of force majeure (as defined under the Act) and particularly in cases of total or partial strike of postal services, carriers, and disasters caused by floods or fires. This limitation of liability also applies to a breach of that contract, because, unpredictable and insurmountable, a third party unconnected with the provision of the services. As for the products purchased to meet the business needs, Crakottine shall not be liable for all damages because of this, business interruption, loss of profit, damage or expense that might arise.
The selection and purchase of a product or service are under the sole responsibility of the client. The total or partial inability to use such products due to incompatibility of the equipment shall not give rise to any compensation, reimbursement or cause of Crakottine liability, except in the case of a hidden defect found, the nonconformity, defect or exercise the right of withdrawal.
The information requested from the Customer is required to process the order and will be communicated to partners of the firm (accountants, lawyers ....). They can also be transmitted to any competent authority to settle disputes between the company and one of its customers.
The customer can see in our "Data Protection", the characteristics of treatments used personal data via the website www.crakottine.fr
The client can also exercise their rights of access, rectification, opposition in the manner described under "Data Protection" and "imprint" of society.
"Double-Click" and proof
The "double click" associated with the authentication and non-repudiation of the customer when ordering and acceptance of these contract terms is confirmation of the order and conclusion of the contract pursuant to Article 1369 -5 of the Civil Code.
The records stored on the servers of the company and on the servers of its banks, will be considered as rebuttable presumptions (rebuttable) communications, orders and payments between the parties.
In no event shall the company does not proceed to the registration of telephone conversations between a member of the company and one of its customers or prospects. In the case of outsourcing customer service, the company shall undertake to prevent their partner for the implementation of this service, such registration, including in the context of a "service improvement ".
Preservation and archiving of documents
Data archiving transaction is made on a reliable and durable, pursuant to section 1348 of the French Civil Code.
It is made in accordance with the AFNOR Z 42-013 for the design and operation of computer systems to ensure the preservation and integrity of records stored in these systems.
These terms represent all obligations of the parties.
No general or specifically provided by the client will integrate with these terms and conditions, except in cases of prior agreement between the parties prior to the contract.
The fact that the company not to claim a breach by the Customer, any of the obligations set forth herein, shall be construed in the future as a waiver of the obligation in question.
The company reserves the right to modify or change at any time these contract terms. If modified, it will be applied to each order the Conditions of Contract at the date of the order. The company will also maintain its servers every time-stamped versions of the contractual conditions.
Retention of title
Products delivered to the customer remain the property of the company until the contract was not executed in full. By cons, risk transfer is effective upon delivery of the goods and / or services ordered on the online store.
Documents provided to the client are governed by the Intellectual Property Code. They remain the property of the company. It is prohibited to reproduce, sell, or exploit the material provided without the consent of the company.
This contract is subject to French law, in accordance with EU directives.
This is true both for the substantive rules for the rules of form. In case of dispute, companies will prefer the settlement.
This search for an amicable solution does not the time to act as security.
Otherwise, in accordance with Articles 46 to 48 of NCPC, the French courts will have jurisdiction.